19 Apr Strategic Accounts Manager – Aftermarket / Toronto

For our client, a leading Canadian company specializing in the manufacturing, distribution, and marketing of lubricants for the automotive and heavy-duty vehicle markets, we are currently seeking a Strategic Accounts Manager – Aftermarket.

Recognized as a trusted industry leader, the organization delivers innovative, high-performance solutions across automotive, industrial, and heavy transport sectors. With a strong national presence, it stands out for its customer-centric approach, operational excellence, and performance-driven culture.

Position Summary

Reporting to the Vice President of Sales, the Strategic Accounts Manager – Aftermarket is responsible for planning and executing sales strategies within the aftermarket channel (parts, service, and distribution).

This strategic role is accountable for driving revenue growth, market share, and profitability, while building and maintaining strong relationships with key national accounts, franchise groups, and head office stakeholders. The position also plays a critical role in optimizing national distribution strategies.

Key Responsibilities

• Develop and execute annual and quarterly sales plans by brand, category, customer, and market
• Drive profitable growth and maximize market share within the channel
• Build and maintain strong relationships with key national accounts
• Increase account penetration through structured, high-value engagement
• Manage budgets and optimize ROI, with direct impact on P&L performance
• Monitor market trends, customer activity, and competitive landscape to adjust strategies
• Partner with Supply Chain to optimize product distribution and replenishment
• Define and implement an effective national distribution strategy
• Collaborate with Marketing to develop and execute targeted programs and promotions
• Work closely with Finance on forecasting, performance tracking, and reporting
• Ensure strong cross-functional collaboration (Sales, Marketing, Finance, Customer Care, Operations)
• Lead or contribute to strategic initiatives and projects

Leadership & Team Development

• Lead and motivate a high-performing team in a collaborative environment
• Develop capabilities within direct and indirect teams
• Drive accountability for execution (forecasting, CRM, pricing, reporting)

Profile

• Strong leadership and ability to influence at all levels
• Experience in fast-paced, growth-oriented environments
• Excellent communication and strategic execution skills
• Strong business acumen with the ability to identify growth opportunities
• Solid financial acumen (budgeting, forecasting, P&L management)
• Autonomous, agile, and results-driven
• Strong interpersonal and stakeholder management skills
• High level of integrity and customer focus
• Proficiency with CRM tools (e.g., Salesforce)

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)
• 7–10 years of experience in sales or marketing management
• Experience in automotive, aftermarket, lubricants, or a related industry
• Proven track record managing national or strategic accounts
• Experience in a distribution environment (direct and indirect channels)
• Bilingualism is an asset