Our client, a well-established company in its industry experiencing strong growth, is seeking a Key Account Director to support the development and management of strategic relationships with key clients across Quebec.

Reporting to the commercial leadership team, the selected candidate will play a central role in maintaining and growing relationships with the organization’s key accounts. They will actively contribute to sales growth by identifying new opportunities, building strong partnerships, and ensuring a high-level client experience.

About Our Client

Our client is a well-established company in the food manufacturing sector, recognized for the quality of its products and services, as well as the strength of its business relationships. The organization stands out for its collaborative, innovative approach and strong commitment to customer satisfaction.

In a context of growth and evolving market dynamics, the company aims to ensure the continuity and expansion of its commercial activities by bringing in a professional capable of developing strategic accounts while contributing to the organization’s broader vision.

Key Responsibilities

• Develop and maintain strong business relationships with key accounts across Quebec
• Act as the primary point of contact between the company and its strategic clients
• Identify growth opportunities within existing accounts and develop new business opportunities
• Contribute to the development and execution of key account strategies
• Negotiate commercial agreements and ensure proper follow-up on contractual terms
• Collaborate closely with internal teams to ensure efficient delivery of products and services and an optimal client experience
• Analyze account performance and recommend actions to maximize sales and profitability
• Monitor market trends, competitive activity, and industry developments
• Represent the company with partners and at industry events when required

Profile Sought

Experience

• Significant experience in key account management or business development, ideally in a B2B environment
• Experience managing complex client relationships and negotiating commercial agreements
• Experience in consultative or strategic sales environments

Knowledge

• Strong understanding of key account development strategies
• Experience managing sales cycles and building long-term partnerships
• Strong analytical skills related to sales data and performance metrics
• Familiarity with CRM tools and pipeline management practices
• Knowledge of the foodservice sector, including HMR (75%) and retail (25%)

Key Competencies

• Excellent interpersonal skills and ability to build long-term business relationships
• Strong negotiation and deal-closing abilities
• Strategic mindset with the ability to identify growth opportunities
• High level of autonomy and ability to manage multiple priorities simultaneously
• Strong communication skills with the ability to influence various stakeholders

Mindset & Approach

• Results-driven with strong business acumen
• Collaborative approach with a strong focus on customer satisfaction
• Entrepreneurial mindset and proactive in identifying opportunities
• Ability to thrive in a dynamic and growing environment

Personality

• Natural leadership and credibility with clients and partners
• Strong organizational skills and ability to prioritize effectively
• Curious and motivated to deeply understand client business challenges
• Strategic thinker with strong execution capabilities

Languages & Other

• Excellent command of French, both spoken and written
• Advanced level of English
• Availability for occasional travel within Quebec

What We Offer

• Stimulating work environment within a growing organization
• Structured onboarding including training, coaching, and knowledge transfer
• Competitive compensation package including base salary, performance-based bonus, and business expense reimbursement
• Car allowance
• Comprehensive benefits program including group insurance
• Strategic role with direct impact on business development
• Opportunities for professional growth and career advancement within the organization